Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return within 30 days of receiving your item, subject to the conditions below.

Returns

To be eligible for a return:

• The return request must be made within 30 days of delivery.

• The item must be unused, unworn, and in the same condition in which you received it.

• The item must be returned in its original packaging, with all tags and accessories included.

• Proof of purchase or your order number may be required.

Please contact our customer support team before returning any item. Returns sent without prior approval may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or you receive the wrong product, contact us as soon as possible with your order number and clear photos of the item.

Once reviewed and approved, we will arrange an appropriate replacement or refund at no additional cost to you.

Non-Returnable Items

For health, hygiene, and safety reasons, certain products may not be eligible for return once opened or used. Personalized, customized, clearance, final-sale, and gift card purchases may also be non-returnable unless the item arrives damaged or defective.

Refunds

Once we receive and inspect your approved return, we will notify you of the refund status. If approved, the refund will be issued to your original payment method.

Please allow additional time for your bank or payment provider to process and post the refund to your account.

Original shipping charges are generally non-refundable unless the product was damaged, defective, or incorrect.

Return Shipping

Customers are responsible for return shipping costs for returns due to change of mind, incorrect size selection, or other personal reasons.

If the return is due to our error or the item arrived damaged, defective, or incorrect, we will cover the applicable return shipping costs.

Exchanges

If you would like a different size, color, or product, please contact our customer support team. Exchange availability depends on current inventory.

Order Cancellations

If you need to cancel or modify an order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to cancel or modify it.

Contact Us

If you have any questions about returns or refunds, please contact our customer support team.

Email  :maxostore6@gmail.com