Shipping Policy

Last Updated: September 5, 2026

Thank you for shopping at Maxo Store. We are committed to providing a smooth and reliable shopping experience for our customers. Please review our shipping policy below.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been shipped, you may receive a shipping confirmation email with tracking information, when available.

Shipping Destinations

Maxo Store currently ships within the United States.

Please make sure your shipping address is complete and accurate when placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

Estimated Delivery Time

After processing, orders generally arrive within 5–12 business days.

Delivery times are estimates and may vary depending on the product, destination, shipping carrier, weather conditions, holidays, or other circumstances outside our reasonable control.

Shipping Costs

Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.

If free shipping is available for a particular product, promotion, or order value, it will be clearly displayed on our website or during checkout.

Order Tracking

When tracking information is available, customers will receive a tracking number by email after the order has been shipped.

Please allow some time for the shipping carrier's tracking system to update after receiving your tracking number.

Delayed Orders

Occasionally, orders may experience delays due to high order volumes, carrier delays, weather conditions, holidays, or other circumstances outside our control.

If your order is significantly delayed, please contact our customer support team for assistance.

Lost or Missing Packages

If your tracking information shows that your package has been delivered but you have not received it, please check around your delivery location and contact the shipping carrier first.

If you still cannot locate your package, please contact us and we will assist you in investigating the issue.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible with your order number and photos of the item.

Please refer to our Return & Refund Policy for further information.

Address Changes

Please contact us as soon as possible if you need to change your shipping address.

Once an order has been processed or shipped, we may not be able to modify the delivery address.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Store Name: Maxo Store
Company Name: Maxo International LLC
Website: maxostore.com

Business Address: 1209 Mountain Road PL NE 5852, Albuquerque, New Mexico 87110, United States